7.5 Non-verbal Communication
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7.5.2 Don’t Judge a Book by its Cover
As the saying goes: Don’t judge a book by its cover… It is the source of prejudice and misunderstanding. Observe him or her carefully. When we communicate, we are not behaving like a piece of wood, rather our words are accompanied with gestures, postures and facial expressions. The first impression is long lasting, but might be wrong. Reading body language gives you a special tool to see a person’s true thoughts and feelings.